Microsoft is Getting Rid of “Clutter” in Outlook, and That’s Worrying

At the tail-end of 2018, Microsoft announced that it would remove the Clutter feature from Outlook, leaving Focused Inbox to sieve out your less-important mail. I think that’s a potentially worrying change of direction for Microsoft.

Yes, on the one hand, you could argue that Focused Inbox competes directly with similar features offered by Gmail and that those only work in the Gmail client, so why not do it. But, you could also argue that, since Outlook has had both the Focused Inbox and Clutter features for a while (and they both have their advantages), there was no really good reason to ditch Clutter. So, let’s get into it.

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