What’s the Difference Between Junk Email, Clutter, and Focused Inbox in Outlook?

If you use a recent version of Outlook, you’ve probably noticed a Junk Email folder, a Clutter folder, and something called Focused Inbox. All of these seem to affect where your mail ends up, but it might not be obvious why or when this happens. Here’s how they work and how to turn them off if you don’t like them.

Note: These features are available in the Outlook web app, Outlook 365, Outlook 2016, and Outlook 2019. If you’re using an older version of Outlook, you won’t see them.

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